Returns / Exchange

Your satisfaction matters to us. Please review our return and exchange policy carefully.

Eligibility

• Returns or exchanges are accepted within 3 days of delivery.

• Product must be unused, unworn, and in original packaging.

• Items purchased during sale or clearance are non-returnable unless damaged.

Damaged or Incorrect Product

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear images/video.

Non-Returnable Items

• Earrings (for hygiene reasons)

• Customized or personalized jewellery

• Gift cards

Refund Process

• Approved refunds will be processed to the original payment method.

• Refunds may take 5–7 business days after approval.

For assistance, contact nishvieofficial@gmail.com